Shipping destinations
We currently deliver to the countries listed below. A shipping cost estimate will be displayed in the shopping basket overview and during the checkout process.
Please note that you may be required to pay import duties depending on the delivery destination of your order, payment of which is required to release your order from customs. Where applicable, UK VAT is removed during the checkout process.
United Kingdom (including Northern Ireland and the Isle of Man). Europe: Austria, Belgium, , Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Polonia, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. North America: USA, Canada, , Rest of World: Hong Kong, Israel, Japan, Qatar, Saudi Arabia, Singapore,
Please note that we are unable to deliver to Post Office boxes. We do not deliver to forwarding addresses, which includes Aramex addresses.
Corriere utilizzato: DHL EXPRESS
Delivery Times :
Orders that will be delivered within the U.K. and Europe will usually be delivered to your selected delivery address within 2-5 working days after the order has been confirmed. Costs of delivery : Italy and Europe € 10
Orders that will be shipped to countries outside of Europe will usually be delivered to your selected delivery address within 3-7 working days after the order has been confirmed. Costs of delivery € 30
The delivery times shown above are based on our courier partner’s expected transit times but cannot be guaranteed. We insure all orders for the time they are in transit until they are delivered and signed for. Please note that choosing an personalized /engraved option will delay the order dispatch by up to 5 working days.
Delivery time of hand crafted Items 3-4 weeks
Free shipping : Miracoli offers free shipping for all orders over €uro 250. This will automatically be applied during checkout
FREE RETURNS
If you are not happy with your order for any reason then you can return it for a refund within 14 days of delivery. Please fill out the form at the bottom of the page, WITH THE FOLLOWING DETAILS: NAME ORDER NUMBER ITEMS TO RETURN QUANTITY REASON FOR RETURN
We will send you an e-mail with a free return shipping label and details on how to return the shipment to Miracoli.
Refunds can only be credited to the original transaction card or PayPal account and will be processed within 14 days.
You must return any goods to us in their original packaging in a “new and unused state,” with all original labelling attached and a copy of the invoice. Personalised items (embossed or engraved) cannot be returned or exchanged unless they are faulty.
FAULTY ITEMS: If your item is faulty, please contact our Customer Service Team +39 (0) 2 58310343 who will be able to assist you.